1. Introduction
FarmLinkUp is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
FarmLinkUp is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Personal Information
- Name, email address, and phone number
- Physical address for delivery purposes
- Payment information (processed securely)
- Business registration details (for sellers)
- Government-issued ID (for verification)
- Name, email address, and phone number
- Physical address for delivery purposes
- Payment information (processed securely)
- Business registration details (for sellers)
- Government-issued ID (for verification)
Usage Information
- Device information
- IP address and location data
- Pages visited and features used
- Transaction history
- Communication records
- Device information
- IP address and location data
- Pages visited and features used
- Transaction history
- Communication records
3. How We Use Your Information
- To provide and maintain our marketplace services
- To process transactions and manage escrow payments
- To verify user identities and prevent fraud
- To communicate with you about orders and support
- To send promotional communications (with your consent)
- To improve our platform and user experience
- To comply with legal obligations
- To provide and maintain our marketplace services
- To process transactions and manage escrow payments
- To verify user identities and prevent fraud
- To communicate with you about orders and support
- To send promotional communications (with your consent)
- To improve our platform and user experience
- To comply with legal obligations
4. Information Sharing
We may share your information with:
- Other Users: Buyers and sellers see each other's names and delivery addresses as necessary for transactions
- Payment Processors: To process payments securely
- Service Providers: Third parties who assist us in operating our platform
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal information to third parties.
We may share your information with:
- Other Users: Buyers and sellers see each other's names and delivery addresses as necessary for transactions
- Payment Processors: To process payments securely
- Service Providers: Third parties who assist us in operating our platform
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure servers and access controls
- Regular security assessments
- Employee training on data protection
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure servers and access controls
- Regular security assessments
- Employee training on data protection
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Transaction records are kept for a minimum of 7 years for compliance purposes.
We retain your personal information for as long as your account is active or as needed to provide services. Transaction records are kept for a minimum of 7 years for compliance purposes.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications
- Request data portability
- Lodge complaints with regulatory authorities
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications
- Request data portability
- Lodge complaints with regulatory authorities
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings.
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Children's Privacy
FarmLinkUp is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
FarmLinkUp is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform.
12. Contact Us
For privacy-related questions, please contact us at:
Email: privacy@farmlinkup.com
Address: 123 Agricultural Way, Victoria Island, Lagos, Nigeria
For privacy-related questions, please contact us at:
Email: privacy@farmlinkup.com
Address: 123 Agricultural Way, Victoria Island, Lagos, Nigeria